IM Support Analyst

IM Support Analyst



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Job details

2019-07-04 09:48

Job description

Role Title: Product development Technologist

Role Function & Group: Technology, Lubes

Location: Shanghai Business and Technology Center


  • Key Outputs: What we can expect from you
  • Extend performance claims for Lubes technology platforms through the design and execution of test programs involving bench and engine test evaluations.
  • Lead formulation product development projects and technical collaborations as agreed with customers.
  • Provide expert customer technical support including product recommendations, product-based value propositions and general technical advice.
  • Working with Sales & Marketing colleagues, develop an understanding of the local market and future crankcase additive needs.
  • Contribute to organizational learning through information sharing and collaboration with Sales & Marketing and other Lubes Technology colleagues.
  • Develop and maintain product documentation to support performance claims on customer-specific and/or market general products.

What skills will you gain from this role?

  • Project management skills in both a leadership and support capacity.
  • Relationship building skills through technical interface with customers
  • Communication skills through interface with customers and related sharing of key information throughout the client
  • Knowledge of the lubricants and additives industry plus the client’s CC business and products
  • Time management skills through balancing the various demands of numerous customer and project activities

A successful candidate is likely to have

  • Established technical competency with a strong science background (e.g. chemistry or engineering).
  • Demonstrated commercial acumen and enthusiasm to work with customers.
  • Strong interpersonal, networking and communication skills with demonstrated ability to work effectively in teams and develop external personal relationships.
  • Strong written and verbal presentation skills in English
  • Knowledge of the lubricants industry, lubricant formulation and related technology development activities would be advantageous.
  • Able to effectively carry out multiple projects and other technical activities simultaneously.
  • Strong commitment to the client safety and quality values

Qualified and interested Parties please apply with your CV and latest salary in Word format to

Please note, that while Morgan Philips welcomes and appreciates all candidate response, volume of replies allows us to respond to short-listed candidates only.

Resumes are collected for recruitment purposes only.

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