Application Engineering Manager

Application Engineering Manager

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Job details


Shanghai
2019-11-14 10:34
29312
Engineering
Chemicals

Job description


Job Description

Job Title: Manager Application Engineering (Product line: Engine oil/Transmission fluids)

Report to: VP PMA

Location: Shanghai

About Client

Our client is a multinational specialty chemicals company focusing on general industry, automotive, energy and etc. The company is a top-ranking front-runner: with a complete range of products as its core program. With customized specialty solutions for multifarious market niches to complement its standard products. With comprehensive consultancy and service capabilities.

Position Profile

The focus of AEM responsibility is application technical support. As the application expert for each product lines, AEM aims to support sales from technical perspective.

  • Solution-oriented technical expert, strong in communication with customers and sales
  • Expert in the optimized application of lubricants in the respective areas
  • Deep understanding in the customers’ application fields and equipment
  • Explaining optimized application and illustrate total cost of life cycle


Key Responsibilities

1. AEM supports sales on business development for all existing business (existing customer, except new product) on before, after and in the middle of sales from technical perspective

1.1 Give product recommendation to sales

1.2 Provide complete solutions for the application of lubricants

1.3 Responsible for inspection, maintenance and adjustment for products in use, to ensure customers’ system operating in economic conditions

1.4 Provide improvement suggestions on on-site equipment, process, and other related materials (e.g. lubricants), so as to meet operation requirements

1.5 Support sales to have technical communication with customers

1.6 Routine technology visit to the key customer

1.7 Approve samples, conduct trials and summarize trial results

1.8 Support sales on contract review, draft related technical/quality agreements

1.9 Attend biddings, respond to RFI/RFP

1.10 Conduct products field testing with support from TSE


2. AEM represents FUCHS at industry conferences, summit, exhibitions, and associations in cooperation with PM

2.1 AEM makes presentations in conference or summit

2.2 AEM edits articles for respective magazines and journals

2.3 AEM establishes good relationship with relevant research institutes and industrial associations


3. AEM is the owner for official customer complaint (inside drum compliant) of the responsible product lines.

3.1 AEM will solve application or quality problem with close cooperation with sales, TSE and R&D (if formulation related) and lab TS or other internal departments

3.2 AEM will provide official technical report or feedback to the customer

3.3 AEM will follow up returns of complained products


4. AEM transfers know how, product application info and give trainings

4.1 AEM exchange info with local and global PMs, and related associations

4.2 AEM gives training to new employees, sales engineers, customers and dealers

4.3 AEM updates related technical documents


5. Other tasks assigned by line manager


Qualifications

  1. Bachelor degree or above in Chemical or Auto Engineering or related field
  2. At least 5 years field experience in lubricants or automotive industry
  3. Good understanding of test methods for lubricants or auto engine or gearbox preferred
  4. General understanding of TS16949, VDA, ISO14001, OHSAS 18001 Quality and EHS Standards
  5. Strong capabilities of analyzing problems and solving problems, and work with independence
  6. Strong customer service ability
  7. Proactive, excellent team spirit and good ability to work in a matrix organization
  8. Excellent skills in communication, cooperation and presentation
  9. Experienced working in a multi-cultural environment
  10. Good command of both oral and written English
  11. Good command of MS Office (Work, Excel, PPT)


Working Relationships

  1. Internal: Sales, R&D, QC, Analytical & Testing, Product Managers, Quality and Production
  2. External: Customers, Research Institutes, Technical Associations

Qualified and interested Parties please apply with your CV and latest salary in Word format to jonathan.li@morganphilipscn.com.

Please note, that while Morgan Philips welcomes and appreciates all candidate response, volume of replies allows us to respond to short-listed candidates only. Resumes are collected for recruitment purposes only.

Morgan Philips Executive Search

1101 Shui On Plaza, 333 Huai Hai Zhong Road, Shanghai, China, 200021

中国上海市淮海中路333号瑞安广场1101

  1. +86 21 3103 2241 M. +86 132 6266 6092 www.morganphilips.com

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